Terms

Last updated: November 6, 2026

These terms govern your use of the iDetic LLC website and the ProMed medication-monitoring devices and alert service operated by iDetic LLC. By using them, you agree to these terms.

ProMed Alerts SMS program

  • Program name: ProMed Alerts, operated by iDetic LLC.
  • What you’ll receive: text alerts about the ProMed device you signed up on, such as Under Medicated, Over Medicated, Take Medicine and Call For Help notices. No marketing messages.
  • How you sign up: by entering your mobile number on the ProMed device’s on-screen number pad and pressing Submit.
  • Message frequency: varies based on device activity.
  • Cost: Message and data rates may apply.
  • Opt out: reply STOP at any time. You will receive one confirmation message and no further messages.
  • Help: reply HELP, or email will@ideticsolutions.com.
  • Carriers are not liable for delayed or undelivered messages.
  • Your information is handled under our Privacy Policy. Mobile numbers and opt-in consent are never shared with third parties for marketing.

Not a substitute for medical care

ProMed devices and alerts are reminder and monitoring aids only. They do not provide medical advice and are not an emergency service. Text and email delivery is not guaranteed. In an emergency, call 911.

Limitation of liability

To the fullest extent permitted by law, iDetic LLC is not liable for any indirect, incidental or consequential damages arising from use of the website, devices or alerts, including missed or delayed alerts.

Changes

We may update these terms from time to time. Continued use after changes means you accept the updated terms.

Contact

iDetic LLC, 3735 Greenhill Drive, Chamblee, GA 30341 · will@ideticsolutions.com · +1 678-941-9455